Comprehensive Healthcare is a private nonprofit organization that offers a full range of mental health and substance use disorder treatment services, with special programs for veterans, victims of crime, parents, and employee assistance programs. Since the 1970’s, Comprehensive Healthcare has been providing services to children, adults, and families throughout Eastern Washington. More than 700 highly trained and qualified professional staff members provide behavioral healthcare to Benton, Franklin, Kittitas, Klickitat, Yakima, and Walla Walla Counties, and serve over 20,000 individuals each year.
Comprehensive Healthcare has also earned The Joint Commission’s Gold Seal of Approval® for Behavioral Healthcare Accreditation for demonstrating continuous compliance with its performance standards.
Our Mission
To provide innovative, integrated healthcare, community education, and services to individuals, families, and organizations.
Our Values
We believe in building a vibrant Community; the Empowerment of individuals to manage their own care; striving for Excellence; and discovering Innovative ways to serve.
We believe that passion for our work is essential for driving creativity and quality care, promoting resiliency, and, ultimately, contributing to the success of our company. Recognizing the correlation between passion and job satisfaction, we strive to create meaningful and fulfilling work experiences that inspire our employees to bring their best selves to work every day, resulting in our collective determination to exceed expectations and achieve shared goals.
We also recognize this work is taxing and difficult at times. It is passion for the work and compassion for the client that carries us through these challenging times. This dual commitment to the work and to the client fosters a deep connection with those we serve, leading to meaningful and impactful outcomes.
Valuing customer service is demonstrated by going above and beyond to meet the needs of the customer. A strong customer service approach is rooted in a service-oriented mindset and a “Say YES” attitude. It involves a proactive willingness to assist and find solutions, even when faced with challenges, ultimately enhancing the overall customer experience. It means being honest and transparent in all interactions. Valuing customer service results in high-quality and safe service and leads to understanding our gaps and how to serve our clients best. Valuing customer service translates to co-worker interactions and recognizing that we are in the service of those we work alongside every day.
Collaborative problem-solving through teamwork is essential for harnessing diverse perspectives, pooling collective expertise, and achieving innovative solutions. It fosters effective communication, encourages knowledge sharing, and promotes a sense of ownership among team members, leading to more successful and sustainable outcomes. By promoting collaboration and collective decision-making, we create an inclusive work environment and shared responsibility for problem resolution. This approach also builds trust, which is vital for solving complex problems together in the best interests of the agency and those we serve.
