Release of Information

A client, or their legal representative, may inspect or obtain a copy of their medical records, or have copies of medical records sent to another person or facility.

Comprehensive Healthcare requires a completed and signed Authorization to Release Information form before releasing any documents to anyone, including the client. In certain circumstances records can be released without an authorization on file.


How to Request a Copy of Your Medical Records

  • Print and complete the Authorization to Release Information form:

  • The release form must be completed, dated and signed to be valid

  • We ask that you specify what components of your medical records you wish to obtain/release

  • An expiration date is required


Contact Comprehensive Healthcare Health Information Management

If you have any questions regarding release of health information from Comprehensive Healthcare, please call (509) 576-4340. You may deliver your forms in person, by email, mail or fax.

Deliver the Authorization to Release Information form to:

Comprehensive Healthcare
Health Information Management
PO Box 959
Yakima WA 98907
Phone: (509) 576-4340
Fax: (509) 575-4234

Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.
Closed on holidays


What to Expect After Requesting Medical Records

  • Please allow up to 15 business days for your request to be processed.

  • If you indicated the option to pick-up your medical records, you will be contacted by a Release Clerk when your records are ready. A photo ID is required.

  • If you indicated records to be emailed, you will be required to verify your email address and create and account with our Cisco Secure Email Encryption System.

  • If there are numerous failed attempts for medical records indicated to be faxed, they will be mailed.