Jodi Daly
President and CEO
When we talk about the impact of Comprehensive Healthcare, we often focus on our programs and services, and our ability to help clients achieve their goals for recovery. And that, certainly, is meaningful.
But to me and many others, our impact as a large regional employer is equally important. This shows up in multiple ways – including as an economic engine, as a magnet for top talent to the region, and as an employer of choice that readily invests in a supportive workplace culture and competitive compensation.
Across our five-county region, Comprehensive Healthcare employs over 800 team members, placing us in the top percentiles of regional employers. In fact, we invest more than $75 million annually across Central Washington through our robust organization-wide compensation.
We also invest directly in projects that make our region a great place to live, including the Yakima Air Terminal upgrade to expand flight options and a better travel experience, and the Yakima Valley Community Foundation’s Martin Luther King Jr. Swimming Pool to ensure water equity and access to safe pools and swim lessons for children and their families. We show up for the community as a sponsor of 5K fundraisers, community festivals and fairs, and more.
Last year, we announced a significant initiative to help fill the gap of behavioral health specialists in the region. Comprehensive Healthcare provided the Central Washington University Foundation with a generous gift to reestablish the CWU Mental Health Counselling (MHC) graduate program, enabling the university to prepare master’s-level candidates for graduation – and for work in the community – as early as 2026.
To strengthen our workforce pipeline, we’ve redoubled our recruitment efforts to bring highly skilled medical and mental health professionals to our area by embracing a new approach to recruitment outreach. Refining our employer brand and highlighting what makes our organization an exceptional workplace through targeted social media campaigns, storytelling that features our employees, and a revamped careers website has attracted candidates who align with our mission and values.
Recruiting is only one piece. We’re equally focused on building a workplace culture where people feel heard, supported, and motivated; one that is continuously shaped by employee feedback. Every two years, we conduct a culture survey among our staff to identify what’s working well and where we can improve, using insights to determine high-priority resources, such as personal coaching or workshops, that help to elevate the lives of our people.
It just so happens that we wrapped up the most recent culture survey in July. Here’s what we found:
• 74% of respondents feel personally driven to help this organization succeed.
• 72% of respondents are highly committed to the organization.
• 74% of respondents believe the organization staff provides excellent customer service.
• 70% of respondents believe clients are likely to return to the organization if necessary.
This year’s culture survey highlighted that team members deeply value humility, gratitude, and teamwork. It also showed that our leadership is recognized for promoting innovation and integrity – key qualities that support our growth and help us continue delivering exceptional mental health services across Washington.
We’ve also invested in and are conducting an agency-wide DEI assessment, including focus groups and leadership interviews, to better understand what our staff need and where we can grow as an organization.
As the landscape of behavioral healthcare continues to change, we’re increasingly dedicated to the continuum of care we provide and, beyond that, the people who make it happen. We’ll continue to provide tuition assistance and student loan repayment, in addition to highly competitive compensation and rewarding, mission-driven work.
At the end of the day, it’s our people who make the difference. Their excellence and resilience power our mission – and the communities we serve – every day.
