Meeting the ever-changing needs of our clients and communities is at the heart of Comprehensive Healthcare’s mission. As we look to the future, we consider what our organization needs to do to meet those needs effectively. Our two-year strategic vision focuses on four foundational pillars that position us for success: financial sustainability, clients and community, workforce, and infrastructure. These interconnected priorities enhance our services while moving us closer to our ultimate goal of becoming a Certified Community Behavioral Health Clinic (CCBHC).
Becoming a CCBHC is a transformative step for Comprehensive Healthcare, as it represents the gold standard in delivering integrated, accessible, and person-centered care. This designation ensures that we can provide a full range of services to address both mental health and substance use disorders, removing barriers to care and expanding access to those in need.
CCBHC status also brings enhanced funding opportunities, enabling us to invest in innovative programs, advanced technology, and specialized staff. Ultimately, becoming a CCBHC strengthens our ability to serve our clients and communities holistically, supporting recovery and well-being at every stage of their journey.
Achieving CCBHC status is a pivotal goal for our organization, and becoming CCBHC-ready will require a unified, strategic effort across all levels of leadership. Our teams are actively working to align operations, programs, and infrastructure with CCBHC standards, ensuring we are well-prepared for this transformation.
“We are taking a proactive approach by collaborating with the Washington Council for Behavioral Health, engaging with advisory councils, and utilizing insights from the community health needs assessment,” shared Jodi Daly, PhD, CEO of Comprehensive Healthcare. “These efforts will enhance our work, support our teams, and strengthen our commitment to providing high-quality, accessible, whole-person care.”
How We’ll Get There: Our Four Pillars
Pillar One: Financial Sustainability
Achieving CCBHC status requires a strong financial foundation to support the comprehensive range of services we will deliver. We will be modernizing our financial platform, enhancing staff training, and streamlining operations. These advancements allow us to optimize resources and invest in innovative programs, advanced technologies, and specialized staff, such as our new addictionologist position. The enhanced funding opportunities available through CCBHC status will further strengthen our ability to support recovery and well-being at every stage of our clients’ journeys.
Pillar Two: Clients & Community
The CCBHC model embodies the whole-person care approach, ensuring clients receive integrated services tailored to their unique needs. Comprehensive Healthcare is preparing to deliver nine core services under this framework, including crisis intervention, outpatient mental health and SUD care, peer and family support, and care coordination. Many services that fall under the CCBHC model of care have been implemented since 2020, thanks to two CCBHC expansion grants that provided the necessary resources to support and enhance our programs. These include initiatives such as Same Day Access and the implementation of care coordinators.
We are expanding access to care through key projects across our region. The Columbia Valley Center for Recovery in Benton/Franklin County, set to open in December 2025, will provide essential recovery services through a collaboration with the Benton/Franklin Recovery Coalition. In Yakima, we are developing a Behavioral Health Center at Camp Hope to support individuals experiencing homelessness. We are also in the process of opening a Peer Run Drop-In Center to offer peer support, recovery resources, and community connection. These initiatives reflect our commitment to meeting people where they are and strengthening community partnerships.
Pillar Three: Workforce
Building a world-class workforce is essential for delivering the exceptional care required of a CCBHC. We are prioritizing meeting employee needs, improving retention, and fostering professional growth. To support our staff, we’re providing things like supervision for licensing, tuition reimbursement, and student loan debt repayment, making it easier for employees to advance in their careers. Additionally, we developed a new employer brand to attract top talent and reinforce our commitment to a supportive, growth-oriented workplace.
Investing in our team ensures we have the skilled professionals needed to expand and enhance care. These efforts strengthen our ability to implement innovative programs and increase access to services for our community.
Pillar Four: Infrastructure
Under this pillar, we have prioritized modernizing our infrastructure to provide efficient, standardized processes and healing environments. Our facilities are designed to be clean, bright, and welcoming, fostering a sense of comfort, security, and support. We are implementing a new ERP system and finding ways to streamline processes across the organization to improve efficiency and support our teams. By enhancing information sharing and care delivery, we strengthen access and ensure quality care across all programs. These efforts create a foundation for sustainable growth, aligning our organization with the values of holistic recovery and community impact central to the CCBHC model.
Becoming a CCBHC is more than a designation – it is a transformative step that strengthens our ability to serve our clients and communities. Through these strategic priorities, Comprehensive Healthcare prepares for a future where accessible, integrated care is the standard, ensuring that we meet the diverse needs of those we serve.
