Just In Time Prescriber Scheduling

Comprehensive Healthcare is looking forward to beginning its Just In Time (JIT) Prescriber Scheduling program. Clients will soon be able to schedule appointments with their provider within three to five days, allowing for a medication refill right when they need it. By limiting scheduling to within a week, Comprehensive Healthcare eliminates the waiting periods – often up to three months – seen in other systems.

A key part of the Certified Community Behavioral Health Clinic (CCBHC) model, JIT is a streamlined approach, opening more capacity for new patients to complete intakes and assessments more quickly. The implementation of the new scheduling system follows the successful launch of same-day mental health and substance use disorder (SUD) assessments.

Since 2008, behavioral healthcare organizations across the country have seen positive results with JIT. The approach has increased efficiency, expanded access, boosted intake volume, and improved client engagement, while significantly reducing no-shows and cancellations. By giving clients more control over their care decisions, JIT often leads to better health outcomes and more responsive treatment.

JIT not only improves the client experience – it also enhances the provider’s ability to deliver responsive care. Providers can see clients more frequently and monitor their progress on new medications, leading to better continuity and outcomes. These improvements have contributed to higher job satisfaction among care teams at organizations using JIT.

Comprehensive Healthcare is looking forward to sharing more information with clients and its communities as we welcome the change this fall.